Call our full-time office staff
9 AM-6 PM Monday - Thursday
9 AM-5 PM on Friday

Toll Free: (888) 347-5562

Duluth: (218) 722-1355
Twin Cities: (612) 724-7377
St. Cloud: (320) 252-5310
Brainerd: (218) 828-6266

Main Office:
350 Garfield Ave, Ste. C
Duluth, MN 55802

Fax: (888) 255-3132
Email: info@pro-1.com

Serving Minnesota, Wisconsin and Michigan's UP

Serving your city:

Frequently Asked Questions (FAQ) 

What are your rates and how are they determined?  After many years of experience, we have developed 4 fully customizable packages to meet just about anyone's DJ entertainment needs.  Plus we have a number of options to choose from to enhance your event.  Contact us now or call us for a fast, no obligation quote.  Each quote has our regular rate and the discount rate (if any) if you choose to reserve within 14 days of contacting us.  There are no hidden extra charges like mileage, stairs fee, etc., the rate quoted is the complete rate.  Package pricing and discounts are based on demand.  As a date gets booked up in general, the discounts go down or disappear completely.  

Tip for getting our best rates:  Reserve your event early to receive the highest possible discount and to insure that we are available. Our lowest rates are on Sunday — Friday year around and all week from mid October to mid April each year. 

What are your office hours?  Can I call someone during my event?  Office hours are Monday — Thursday 9 a.m. — 6 p.m. and Friday 9 a.m. — 5 p.m.  In addition to the office hours, we have an On Call Manager on duty whenever we are performing at events.  You can reach the On Call Manager by simply calling any of our main numbers and listening to the message for the special toll free number to call. 

What are your payment terms?  Do you require a deposit?  It depends on the type of event you are planning.  For private events (weddings, birthdays, etc.) we require a $199 deposit/down payment when you reserve.  Then the balance is due 14 days or more in advance of your event.  For schools and company events, no deposit is required and the balance can be paid anytime prior to or upon arrival of the DJ at your event.

Do you have payment plans?  Yes, there is a monthly payment option on the Entertainment Agreement.  You can choose to have equal payments charged to a credit or debit card up until the month before your event to pay the balance.  Of course you can also make any size payments that you want along the way by phone, mail, in person, or through our website by clicking here. 

What is your cancellation policy?  Any deposits and payments are fully refundable up until 90 days or more prior to your event date if you decide to cancel.  To cancel an event, just contact us for a cancellation form.  Return the short form completed and signed and your deposit or payment will be returned to you within 30 days. 

How do I reserve you?  Reserving is as easy as 1, 2 or 3:  

  1. You can reserve us online by clicking here or call us at 888-347-5562.  Our refundable deposit is only $199 (if required).  
  2. Mail or bring to our office your completed Entertainment Agreement, coupon and deposit (if required). 
  3. Fax your completed Entertainment Agreement with a credit or debit card deposit (if required) and coupon to 888-255-3132. 

What forms do I need to complete and when do you need them?  The 1st form that we need to complete the reservation process is our one page Entertainment Agreement.  This form will be included in the Information Package that we send to you.  If you still need one, just contact our office and we will rush you out one right away or complete our online Entertainment Agreement by clicking here.  We need the Entertainment Agreement back as soon as possible in order to complete your DJ reservation.  Next are the planning forms.  For weddings, use our exclusive Wedding Reception Planner.  For all other events, use our Song Request Form and Directions Form.  All of these forms are included with this information, but if you need a new one, just contact us.  All of these forms should be completed and returned to us 30 days or more in advance of your event or as soon as possible. There are also online versions on this website on the side menu bar under "Do You Already Have Us Reserved?". 

What type of music do you play?  Do you take requests? We can play any kind of music that you want.  For a complete list of our standard system music, click here.  Just complete either the Wedding Reception Planner or the Song Request Form to choose the types of music you want played.  You can also pick music that you don't want played.  You can be as detailed as you want to be.  Our DJs are all experienced professionals and know what the hit songs are in each category and decade of music.  So you don't have to pick out all of the music.  In fact, the best events we perform at have a balance of the client's and guest's requests combined with songs that the DJ knows will keep your guests up and dancing.   

Tip on requesting music:  The very best parties always have a mixture of songs that please and entertain all age groups.  Most events have between 3 to 5 hours of dancing and that works out to about 55 - 70 songs.  We suggest that you pick out roughly 5 - 20 songs in addition to the most important songs for your event.  We would like to have your Wedding Reception Planner/Song Request Form 30 days or more prior to your event.  If these forms are received 14 days or less before your event, we may not be able to bring all of your requested music. 

Can I provide my own music?  Absolutely!  Although we have just about every song that people like to dance to, occasionally a client will have an older or hard to find song that they want to hear.  You can provide the DJ with compact discs of special music you want played at your event.  Be sure to label your music with your name and phone number, indicate which songs you want played, and remember to pick them up at the end of the event. 

When do you arrive at my event?  Can you set up your equipment early?  Our DJs normally arrive 1 or more hours in advance of the scheduled music start time.  The equipment set up is completed just prior to the music start time.  Please make arrangements to have the location open and accessible at least several hours prior to the start time.  If you need our equipment set up earlier than this, just let us know.  There is a small charge for early set up (for the DJ's time to wait for your event to start). See the Options section on the Entertainment Packages/Options page. 

Can you play music for my wedding ceremony? Yes, see our exclusive "Wedding Reception Planner" included with our free Information Package for full ceremony information.  Also see our Entertainment Packages/Options page for pricing options. 

What if I need to make changes to the details of my event? If you need to make changes along the way, just contact us.  We are happy to change or add options, times, etc., just contact us as early as possible.  In many cases we can even change your event's date if needed.  Again, contact us as early as possible. 

What if we want the DJ to play longer than agreed upon? If you want the DJ to play longer during your event just ask them.  Our DJs are happy to play longer than the agreed upon time if you request it.  The rate per hour is decided on between you and the DJ.  Occasionally a DJ may not be able to stay longer than originally stated in the Entertainment Agreement.  The best way to insure that you have all the performance time you want is to reserve it in advance of your event date.              

Will you also be the Master of Ceremonies (MC)?  Yes!  Your DJ/MC will carefully coordinate all of the activities of your event.  Just let them know what you want on the Wedding Reception Planner/Song Request Form.  Your DJ can also share ideas with you for coordinating and organizing your event that they've learned from other successful events. 

Do I get to talk with my DJ before my event?  Yes, your DJ will contact you several days or more in advance of your event.  Before calling, your DJ will review your Wedding Reception Planner/Song Request Form to get a feel for how you want your event to go.  This is a great opportunity to get to know your DJ and for your DJ to get to know you better.  You can discuss any last minute questions you may have. 

What will my DJ wear to my event? For most formal events (weddings, proms, etc.) your DJ will wear a full tuxedo during the performance.  After a few hours, when the dance floor heats up, we will sometimes take our tux jacket off.  During the set up and pack up of the equipment, our DJ's will wear casual dress clothes.  For less formal events (school dances, birthday parties, etc.) your DJ will wear casual dress clothes. You may also request specific attire to be worn for a particular themed party or holiday. 

Can you provide sound for a slide show or video presentation? Yes!  Our equipment can handle a standard RCA type stereo input from most audio visual devices.  Let us know as early as possible about your specific needs.  It's also best to have the DJ and equipment set up somewhat close to the device because of the cord length limitations. 

How far will you travel? We can travel anywhere you need us, some locations may require a special quote.  Generally we perform throughout Minnesota, Wisconsin and the UP of Michigan. 

What do we or our event location have to provide for you?  Are there any limitations on where you can set up the equipment? All we require at the location is a 6' x 10' or larger area, a standard 6 or 8 foot heavy duty banquet table, 2 chairs, and 2 separate 20 amp standard grounded electrical outlets within 25 feet of the DJ area.  The DJ area should be next to the dance floor.  If the DJ area is outdoors and exposed to the open weather, we will require an alternate covered location in case of inclement weather. 

Can I provide a meal for the DJ? Sure, just let us know so the DJ can plan for that.  Our staff never consumes alcoholic beverages, however providing ice water and soft drinks is greatly appreciated. 

Is it appropriate to tip or pay a gratuity to the DJ? This is totally up to you.  Unlike many other service professionals, we do not contractually add service charges, or gratuities.  After considering the level of service and quality of presentation, along with your overall enjoyment, we believe you should decide for yourself what level of gratuity, if any, you would like to give.  As a reference, a tip of 10% - 15% is most common.  For accounting purposes, we ask that you pay any gratuity directly to the DJ.